Good to know before you book.

Your flight number and arrival time, the exact address of your accommodation, the number of adults and children with their ages, your luggage and, for a round trip, your return flight. See the booking form.

You send a request: we check availability and confirm your booking by WhatsApp or email.

Don't worry, contact us on +34 644 137 424 — we have WhatsApp, Telegram and iMessage. And if you need a personalised quote, you can request it by email: info@goldtransfersmallorca.com.

At column 5 in the arrivals hall, on floor 0, once you have collected your luggage.

We track all flights in real time to ensure a smooth pickup experience. Your driver will wait for up to one hour after landing. If we're able to get in touch with you and check that everything is ok, we'll gladly wait longer when possible — we know that passport control and picking up luggage takes time.

If your flight is cancelled or delayed, don't worry — we'll be keeping an eye on any updates to adjust your service. We do, however, recommend getting in touch with us as soon as possible so we can make sure everything goes perfectly when you arrive.

Report it at your airline’s desk in the baggage hall, on floor 0, before you leave, and keep the reference number. Message us so your driver knows you’ll be a little longer.

Only on flights from outside the Schengen area, including the UK and Ireland. Arriving at Palma Airport, step by step →

Yes — all the prices you can calculate and see are fixed prices.

Per vehicle. The fare covers your whole group, so it doesn’t change between one and four passengers in the same vehicle. See all fares →

A return trip costs two one-way fares. Choose “Round trip” in the booking form and add your return flight.

No. The price is the same at any time of day or night, at weekends and on public holidays.

Payment can be made in cash or by card. For certain destination areas, we kindly recommend cash payment due to limited mobile network coverage that may affect card processing, ensuring a smooth and uninterrupted service.

Each passenger is allowed one suitcase and one carry-on bag. Extra luggage must be declared in advance so we can assign the right vehicle.

Yes. Add them in the booking form: €5 per bag and transfer (twice on a round trip).

Yes, on request only. Please inform us during the booking process.

Up to 10 passengers in one booking. For bigger groups, contact us and we’ll arrange several vehicles.

Aena does not publish a recommended time for ordinary flights. We suggest about two hours before Schengen flights and two and a half to three hours before flights to the UK and other non-Schengen countries.

We plan the pick-up time with you based on your flight. For early morning or late-night flights, we recommend confirming it in advance. Our pick-up planner gives you an idea.

On floor 2, with the security checkpoint right behind the check-in desks.

No. With the new scanners you can leave electronics and liquids in your bag, but liquids are still limited to 100 ml.

You can cancel your booking free of charge up to 24 hours before your transfer. After that time, a cancellation fee may apply. We're here to ensure your peace of mind.

Send us your booking details and what you would like to change by WhatsApp, Telegram, iMessage or email. See contact.

Prices start from €105 for 1–4 passengers, one way, and vary slightly depending on your exact drop-off point and vehicle choice. Visit our Alcúdia transfer page for an instant, exact quote.

Playa de Muro is around 45–50 minutes by car from Palma de Mallorca Airport, depending on traffic. See our Playa de Muro transfer page for prices and booking.

Around 40–45 minutes by car from Palma Airport, depending on traffic. Check our Can Picafort transfer page for a fixed price to your exact hotel.

A private transfer is the quickest option, taking around 35–40 minutes through the Sóller tunnel. Public transport (train or bus via Palma) usually takes well over an hour with a change. See our Puerto de Sóller transfer page.

Prices start from €105 for 1–4 passengers, one way, with a drive time of around 55–60 minutes. See our Puerto Pollensa transfer page for an exact quote.