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Airport to Hotel

Airport to hotel transfers.

Reliable and comfortable airport to hotel transfers designed to make your arrival smooth, stress-free, and perfectly timed.

After a long flight, the last thing you want is uncertainty. Our airport to hotel transfer service ensures a seamless arrival, with professional drivers, clear meeting points, and direct transportation to your accommodation — we take care of the logistics so you can focus on enjoying your trip from the very first moment.

How it works

How our airport to hotel service works.

Flight tracking & arrival monitoring

We monitor your flight in real time. If it's delayed or arrives early, we adjust the pickup time accordingly, so your driver is ready when you land.

Meet your driver at the airport

Your driver meets you at the designated arrivals meeting point. Clear instructions are sent in advance so you know exactly where to go.

Direct transfer to your hotel

Enjoy a direct transfer to your hotel, resort, or private accommodation, without unnecessary stops.

Good to know

Luggage, children & special requests.

Luggage allowance

Each passenger is allowed one suitcase and one carry-on bag. Extra luggage must be declared in advance so we can assign the right vehicle.

Child seats on request

Child and booster seats are available on request — just let us know during the booking process.

Payment options

Payment can be made in cash or by card. For certain destination areas, cash is recommended due to limited mobile network coverage, ensuring a smooth service.

Private transfers

Private airport to hotel transfers.

Our private transfers offer exclusive use of the vehicle — ideal for couples, families, groups, or business travellers looking for comfort, privacy, and efficiency.

✓

No waiting times.

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Door-to-door service.

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Comfortable, air-conditioned vehicles.

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Professional, local drivers.

At the airport

From the plane to your driver.

1

Passport control

Only if your flight comes from outside the Schengen area, including the UK and Ireland. In summer the queue can take a while.

2

Baggage reclaim

There are 19 belts, and the screens show yours. Bikes, golf bags and pushchairs come out on a separate belt for oversized items, so they can take longer.

3

Customs

Arriving from outside the EU, you must declare certain goods, such as food, expensive electronics or more than €10,000 in cash.

4

Column 5, arrivals hall

Your driver waits for you at column 5 in the arrivals hall, on floor 0. We track your flight, and your driver waits up to one hour after landing.

Just in case

If something doesn’t go to plan.

Your luggage hasn’t arrived

Report it at your airline’s desk in the baggage hall, on floor 0, before you leave, and keep the reference number. Message us so your driver knows you’ll be a little longer.

Your flight is delayed

We track flights in real time and adjust your pick-up. If your flight is cancelled or changed, message us as soon as possible.

You can’t find your driver

Call or message us on +34 644 13 74 24: WhatsApp, Telegram or iMessage, 24/7.

FAQ

Questions about arriving at Palma Airport.

Where do I meet my driver at Palma Airport?+
At column 5 in the arrivals hall, on floor 0, once you have collected your luggage.
Where do I collect my luggage at Palma Airport?+
In the baggage hall on floor 0. The screens show your belt; bikes, golf bags and pushchairs come out on the belt for oversized items.
Do I go through passport control at Palma?+
Only on flights from outside the Schengen area, including the UK and Ireland.
What if my luggage is lost?+
Report it at your airline’s desk in the baggage hall, on floor 0, before you leave, and keep the reference number. Message us so your driver knows you’ll be a little longer.
How long will the driver wait for me at the airport?+
We track all flights in real time to ensure a smooth pickup experience. Your driver will wait for up to one hour after landing. If we're able to get in touch with you and check that everything is ok, we'll gladly wait longer when possible — we know that passport control and picking up luggage takes time.
What if my flight is delayed or cancelled?+
If your flight is cancelled or delayed, don't worry — we'll be keeping an eye on any updates to adjust your service. We do, however, recommend getting in touch with us as soon as possible so we can make sure everything goes perfectly when you arrive.

Airport information checked on 18 October 2026 with Aena: Aena: Palma de Mallorca Airport · Aena: arrivals area · Aena: departures area · Aena: luggage · Aena: module A passport control

Ready to go

Book your airport to hotel transfer

Book your airport to hotel transfer in advance and start your journey with comfort, reliability, and peace of mind.