Good to know before you book.
Everything about bookings, flight tracking, luggage, payments and private transfers. Can't find your answer? Reach out and we'll help directly.
Can I cancel my booking?+
You can cancel your booking free of charge up to 24 hours before your transfer. After that time, a cancellation fee may apply. We're here to ensure your peace of mind.
Flight delayed or cancelled?+
If your flight is cancelled or delayed, don't worry — we'll be keeping an eye on any updates to adjust your service. We do, however, recommend getting in touch with us as soon as possible so we can make sure everything goes perfectly when you arrive.
How long will the driver wait for me at the airport?+
We track all flights in real time to ensure a smooth pickup experience. Your driver will wait for up to one hour after landing. If we're able to get in touch with you and check that everything is ok, we'll gladly wait longer when possible — we know that passport control and picking up luggage takes time.
Can't find the price for your service?+
Don't worry, contact us on +34 644 137 424 — we have WhatsApp, Telegram and iMessage. And if you need a personalised quote, you can request it by email: info@goldtransfersmallorca.com.
Are prices fixed?+
Yes — all the prices you can calculate and see are fixed prices.
Do you provide child seats?+
Yes, on request only. Please inform us during the booking process.
How do I pay?+
Payment can be made in cash or by card. For certain destination areas, we kindly recommend cash payment due to limited mobile network coverage that may affect card processing, ensuring a smooth and uninterrupted service.
Still have questions?
We're happy to help directly.
Reach out on WhatsApp for the fastest reply, or book your transfer whenever you're ready.